Privacy Policy
Your data privacy matters to us
Information We Collect
When you engage with our testing coordination services, we collect specific information to deliver effective results. Here's what we gather and why we need it:
Business Contact Information
Project-Specific Data
Communication Records
How We Use Your Information
Your information serves specific business purposes that directly support our testing coordination services:
- Coordinating user acceptance testing phases and managing testing team communications
- Analyzing testing requirements and developing appropriate coordination strategies
- Maintaining project documentation and progress reports for stakeholder updates
- Providing ongoing support and addressing testing coordination challenges
- Improving our coordination processes based on project outcomes and client feedback
Data Storage and Security
Our Security Commitment
We protect your information using industry-standard security measures appropriate for a Thailand-based IT services company. Our security protocols include encrypted data transmission, secure file storage systems, and restricted access controls for team members working on your projects.
Data Retention Periods
We retain your business contact information for up to three years after project completion to support potential future collaborations. Project-specific technical data is typically deleted within six months after final deliverables, unless you request longer retention for ongoing support purposes.
International Data Considerations
As a Thailand-based company, we primarily store data within Thailand's jurisdiction. When working with international clients, we ensure appropriate data protection measures align with both Thai regulations and relevant international privacy standards.
Information Sharing
We maintain strict confidentiality regarding your business information. Here's when and how we might share data:
Service Delivery Partners
We may share relevant project information with trusted testing team members or specialized contractors who directly support your testing coordination. These partners operate under confidentiality agreements and receive only information necessary for their specific roles.
Legal Requirements
We'll disclose information when required by Thai law or valid legal processes. In such cases, we'll notify you unless legally prohibited from doing so, and we'll limit disclosure to the specific information legally required.
Your Privacy Rights
You have meaningful control over your personal information. Here are your specific rights and how to exercise them:
Access Your Information
Request copies of the personal data we hold about you, including project communications and business contact details.
Correct Inaccuracies
Update or correct any personal information we have on file to ensure accuracy for ongoing or future projects.
Request Deletion
Ask us to delete your personal information, subject to any legal or contractual obligations for record keeping.
Limit Processing
Request restrictions on how we process your data while maintaining our ability to fulfill existing service commitments.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and explain any limitations that might apply based on Thai privacy regulations or legitimate business needs.
Cookies and Website Data
Our website uses essential cookies to ensure proper functionality and improve user experience. We don't use tracking cookies or third-party analytics that would compromise your privacy.
Types of Cookies We Use
- Essential cookies for website functionality and security
- Preference cookies to remember your communication preferences
- Basic analytics to understand how our content helps potential clients
Third-Party Services
We use carefully selected third-party services to support our business operations. These include email communication platforms, secure file sharing systems, and project management tools. All third-party providers are evaluated for their privacy practices and data protection standards.
Data Processing Partners
When we use external services for email communications or file storage, we ensure these providers maintain appropriate security standards and limit data access to what's necessary for service delivery. We don't sell or share your information for marketing purposes.
Children's Privacy
Our user acceptance testing coordination services are designed for business clients. We don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've inadvertently collected such information, we'll delete it promptly.
Policy Updates
Minor clarifications or administrative changes may be made without individual notification. We encourage you to review this policy periodically, especially before starting new projects with us.
Privacy Questions or Concerns
We're here to address any questions about how we handle your personal information.
Bang Bua Thong District, Nonthaburi 11110, Thailand
Our team typically responds to privacy inquiries within 48 hours during business days. For urgent concerns, please call us directly.